The YourStride watch is a discreet, lightweight smartwatch.
It connects the wearer to our experienced 24/7 telecare team at the push of a button, anywhere in the UK. They speak to our team directly through the watch. Our team arranges help.
The YourStride watch is a discreet, lightweight smartwatch.
It connects the wearer to our experienced 24/7 telecare team at the push of a button, anywhere in the UK. They speak to our team directly through the watch. Our team arranges help.
How the YourStride service works
You deserve the best. That’s why we partner with an experienced, UK based, 24/7 personal alarm monitoring centre. They have over 30 years experience in monitoring personal alarms and handle over 17,000 calls a month.
1
The wearer raises the alarm
By holding the button down for 3 seconds.
2
They speak to our friendly alarm monitoring team
They can have a 2-way conversation directly through the watch.
3
Get help
We will send the right help to the wearer's location, whether that's a named contact or the emergency services.
4
Contacts informed
Our team may contact you to keep you in the loop or for you to visit.
1
The wearer raises the alarm
By holding the button down for 3 seconds.
2
They speak to our friendly alarm monitoring team
They can have a 2-way conversation directly through the watch.
3
Get help
We will send the right help to the wearer's location, whether that's a named contact or the emergency services.
4
Contacts informed
Our team may contact you to keep you in the loop or for you to visit.
Our 24/7 Monitoring Centre
We partner with an experienced, UK based, 24/7 monitoring centre. Our team are trained to the highest possible standard in triaging emergency situations. Our centre brings 30 years experience in monitoring alarms handling over 17,000 calls a month.
We handle emergency calls from watches 24/7, 365 days a year.
What to expect as an emergency contact
When someone raises the alarm we speak to them to understand what has happened and how best to help. In a serious emergency we will escalate immediately to the appropriate emergency service and then let named contacts know.
When it is not appropriate to call 999, we call the contacts that the wearer has added to their account. We will call in the requested order until we get through to someone.
If you are a named contact you will have been given a number to add to your address book so that you know that it is us calling in an emergency. Please do not give out this number or call us on it. It is solely for emergencies. When we call, you may need to pop round, help with accessing the home or organise other assistance.
What to expect as an emergency contact
When someone raises the alarm we speak to them to understand what has happened and how best to help. In a serious emergency we will escalate immediately to the appropriate emergency service and then let named contacts know.
When it is not appropriate to call 999, we call the contacts that the wearer has added to their account. We will call in the requested order until we get through to someone.
If you are a named contact you will have been given a number to add to your address book so that you know that it is us calling in an emergency. Please do not give out this number or call us on it. It is solely for emergencies. When we call, you may need to pop round, help with accessing the home or organise other assistance.
The watch is wonderful - absolutely wonderful, it's peace of mind for my two children.
Molly
“
I had it going within 5 minutes. It is a very trendy looking piece of kit, looks like a fitbit which is all the rage at the moment.
Robert (MBE)
“
Wonderful to feel protected no matter where I go now. Best innovation for a long time in this field. Congratulations.
Elizabeth
“
The service is so reassuring. The team is accessible and quick to respond, going above and beyond to make sure I'm happy.
Jane
“
It gives me the confidence to follow the hobbies I always enjoyed before my illness. A clever and much needed product.
John
“
I think it is great, easy to wear and so comfortable. It certainly gives you confidence to travel and know you are safe.
Adrian
“
My dad is fiercely independent and rarely at home. This gives us all peace of mind that he can get help if he needed it.
Karen
“
Certainly the best thing I ever bought. The security it gives me is beyond any other system I know of.
Mary
“
It's brilliant. I used it the other day. The call was excellent and they even followed up after to see how I was doing.
Tim
“
The watch is wonderful - absolutely wonderful, it's peace of mind for my two children.
Molly
“
I had it going within 5 minutes. It is a very trendy looking piece of kit, looks like a fitbit which is all the rage at the moment.
Robert (MBE)
“
Wonderful to feel protected no matter where I go now. Best innovation for a long time in this field. Congratulations.
Elizabeth
“
The service is so reassuring. The team is accessible and quick to respond, going above and beyond to make sure I'm happy.
10
Jane
“
It gives me the confidence to follow the hobbies I always enjoyed before my illness. A clever and much needed product.
10
John
“
A helpful product for those at risk of falls in the community. It was good to be a part of the development process from the beginning.
Sarah
NHS Occupational Therapist
“
The YourStride watch is an exciting innovation that allows the reach of Technology Enabled Care to extend far beyond the home. It gives people the confidence to live their lives independently, safe in the knowledge that they can summon help whenever they need it.
Mark
Former TEC Services Association Board Member and Head of Customer Services at Tendring District Council
“
It has been really simple to get people set up with the YourStride watch because it is delivered and ready to go from the box. We have the confidence that everything has been set up correctly as the company ensures that every client successfully makes a test call and checks in with them to answer any questions they might have.
Gareth
Head of Commissioning for Adult Services - Hackney Council
“
As we grow old no one wants to be limited in what they can do, and we like the YourStride watch as it will give people the confidence to get out and about and remain independent knowing that help will be at the end of a watch if they ever need it.
Andrew
Former CEO of Age Concern Southend-on-Sea
Claim your friends and family discount
As an emergency contact you are entitled to £20.00 off any watch bought by yourself, a friend or relative. Simply fill out the form below for more details.
10 
10 
